- what information we collect and why we collect it.
- how we use or are obligated to use that information.
- under what circumstances we disclose the information shared.
- the choices we offer, including how to access and use information.
COLLECTION OF INFORMATION
Nature of information collected – Our Site may at various occasions may require you to give us the following personal information –
- “contact information” (i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer’s unique IP address);
- “financial information” (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers); and
- “demographic information” (e.g., PIN code, city, gender, purchase history information, posting and sales information and age as well as IP addresses that are not unique to your computer).
However, you can visit most pages on the Site without giving us any information about yourself. In such cases, our systems may collect information that is sent over the internet without your control such as your IP address and other such information. We may also use software tools to measure and collect session information, including page response time, download errors, length of visits to certain pages etc.
We emphasize that no sensitive personal information or data is collected about or from you without your consent. However, we may collect information or data voluntarily submitted by you including while making purchases at the Site, in contacting the Company through the Site, answering surveys and polls, entering contests and similar promotions and signing up for updates. Voluntary provision of information by you, including by the use of the Site, will be deemed as consent.
Please note that nowhere on the Site do we collect contact information or financial information from children under the age of 18 (eighteen) years which we have actual knowledge of. If you are under the age of 18 (eighteen) years, you may use the Site only with the involvement of a parent or guardian.
You acknowledge and agree that any and all information that is provided by you on the Site is provided by you voluntarily and at your own risk. While the Company would make all efforts to ensure the safety and security of the information provided for you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by the Company for (i) providing the services intended to be provided by the Site; and (ii) for meeting its obligations under applicable law. Even if you delete your user account on Site, the Company may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with its obligations under law (if any).
You shall be responsible for the accuracy of the information provided to the Company for the use of the Site. If there is any mistake in or change to the personal information provided by you for the use of Site, you shall immediately notify the Company. You shall be solely liable for the consequences of providing incomplete, inaccurate or incorrect information on the Site. Where the Company has reasons to believe that the information provided by you on the Site is incorrect or incomplete, the Company may restrict you from using the Site.
Purpose for which information is collected and retention of data – We use the requisite information, as may be required from time to time, to help us efficiently perform transactions, and to provide the services intended to be provided by the Site. We may use your personal information to make the Site more relevant for your needs and create and publish content that may be useful to you. the Company uses customer details to send out newsletters; however, you can always unsubscribe if you do not wish to receive the newsletters.
The Company may also use your information for internal business purposes, such as analyzing and managing its businesses.
Your information collected from the Site may be combined with other information collected by the Company via other online or offline sources, with demographic information and other information that is available in the public domain.
We do not retain any personal information or data received by us longer than it is necessary for achieving the above purposes, unless otherwise required under any applicable Indian laws.
SHARING OF INFORMATION
The information that we collect about you is critical to our business. We respect and value this information, and do not want to jeopardize the flow of information between our customers and the Site. Therefore, we are not in the business of selling this information to other websites or businesses. There are very limited circumstances where we do share some customer information.
These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information.
Other disclosures – We may disclose your personal information if –
- Required to do so under the provisions of the applicable Indian laws; or
- If required to be disclosed to any Government agency who is mandated under the applicable Indian laws to obtain such information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences; or
- If such action is necessary to conform with the legal process; or
- To protect and defend the rights or property of the Company.
With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
In order to prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). While the Company shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage devices and storage technology, hardware, computer crashes, breach of security and encryption etc.
USER ACCESS TO INFORMATION
When you access your account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our site.
USER CHOICES WITH REGARD TO ACCESS OF INFORMATION
General – You have the right to refrain from providing any information. However, this may have an impact on use of the Site and on the ease of using certain unique features of the Site.
Customer Communication – If you do not want to receive e-mail or other mail from us, please adjust your account settings regarding e-mail contact preferences.
As per our discretion, we may offer third party links/sites on the Site. These third party links/sites have their own independent and separate privacy policies. Therefore, we are not liable for the contents or information and/or activities on the links/sites and how the links/sites use or disclose your personal information.
DISPUTE RESOLUTION MECHANISM
Force Majeure. The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, pandemic, State imposed lockdown restrictions, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Site and the provision of the Services.
Notices: All notices given to a User by the Company or by a User to the Company or another User shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:
Notice to the Company:
Email: [email protected]
Notice to User:
At the email address provided by you at the time of registration on the Site.
- the Indian Contract Act, 1872;
- the (Indian) Information Technology Act, 2000;
- the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and
- the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.